Learning Mode
Online/Face to Face
Location
Adelaide
Duration
12 Months
Study Load
Full Time
Course Overview
Your path to a rewarding career in community services
Are you passionate about helping people and making a real difference? The Certificate IV in Community Services (CHC42021) is a nationally recognised qualification that prepares you to work on the frontline of Australia’s fastest-growing sector.
Delivered as a blend of online and face to face learning in Hindmarsh, 5 kilometres from Adelaide’s CBD, this course equips you with the practical skills, cultural awareness, and professional confidence to support individuals, families, and communities across a wide range of service settings.
Why Choose This Course?
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High demand and future growth: Community services is one of Australia’s largest and fastest-growing industries. The Jobs and Skills Outlook 2024 highlights health care and social assistance as major employers, with strong demand for qualified Certificate IV workers between 2024–2028.
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Meaningful employment: Be ready to step into roles that make a genuine impact on people’s lives.
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Practical, industry-relevant learning: Learn person-centred approaches, trauma-informed care, and strategies for working with diversity, mental health, and family and domestic violence.
Career Opportunities
Graduates of this qualification are prepared for frontline and support roles across government, non-government, and community-based organisations. Career options include:
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Community Services Worker
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Case Worker or Case Manager
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Intake and Referral Worker
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Youth Worker
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Family Support Worker
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Residential or Outreach Worker
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Program Coordinator or Support Facilitator
These roles contribute to social justice, inclusion, and wellbeing, making a difference every day.
Study Pathways
Completing this course opens doors to further study and career progression. You can continue on to:
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Diploma of Community Services (CHC52025)
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Specialist qualifications in counselling, alcohol and other drugs, or mental health
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Bachelor-level programs in social work, psychology, or human services
Student Support
At AISR, you’re never on your own. We provide:
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Experienced trainers with real industry knowledge
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Flexible study options to balance work, study, and life
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Access to resources and support throughout your learning journey
This course is nationally recognised and accredited by the Australian Skills Quality Authority.
If you have experience or have studied in a relevant field you may be eligible for Recognition of Prior Learning.
Prerequisites
No prerequisties required
Units of Competency
1 Professional Practice, Safety and Wellbeing
- CHCLEG001 Work legally and ethically
- CHCCOM001 Provide first point of contact
- HLTWHS002 Follow safe work practices for direct client care
- HLTWHS006 Manage personal stressors in the work environment
2 Communication, Rights and Client Needs
- CHCCOM002 Use communication to build relationships
- CHCADV001 Facilitate the interests and rights of clients
- CHCCCS004 Assess co-existing needs
3 Working with Vulnerability and Risk
- CHCPRT025 Identify and report children and young people at risk
- CHCCCS019 Recognise and respond to crisis situations
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCMHS001 Work with people with mental health issues
4 Community, Networks and Information
- CHCDIV001 Work with diverse people
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCCCS010 Maintain a high standard of service
- CHCINM002 Meet community information needs
Recognition of prior learning (RPL) credit may be granted for relevant prior study or experience. For more details on the RPL process, visit our Recognition of Prior Learning and Credit Transfer page.
Fees
- $7000 Full Fee
- $1200 Tuition Gap Fee for participants eligible for SA Government subsidies
- $442.50 Tuition Fee Gap for participants eligible for SA Government subsidies with a valid concession card
For details of course fees, payment options and other applicable charges, visit our Fees and Payment page.
This course is subsidised by SA Government. Eligibility and subsidy criteria apply. Visit Skills SA to check your eligibility.
Qualification Information Brochure
Course Details
Date: 1 February 2027
Location: 49a Orsmond St, Hindmarsh SA
Cost: $7000 Full Fee
Government subsidies available. Eligibility criteria apply.
Download Course Brochure
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Nationally Recognised
Training (NRT)
Nationally recognised training (NRT) leads to vocational qualifications and credentials that are recognised across Australia.